Terms and Conditions

Welcome to the Online Ticketing System of the Ioannina Intercity KTEL Bus Station. Read and accept the terms and conditions in order to continue to issue the tickets you wish.

  • The issue of tickets can be made up to 1 hour before the departure of the route.
  • No changes or refunds are made after the end of the ticket departure date and time.
  • You should print and present your online ticket(s) when boarding the bus.
  • In case of reduced online ticket(s) value you should provide any evidence (Student Pass etc) when boarding the bus.
  • In case you lost your online ticket(s), you can retrieve them by pressing "Recover" button on the bottom left side of the page and by using the unique Invoice ID that was given to you when you successfully made the online payment.
  • Your online ticket is sent via email from the sender "no-reply.ktelioannina.gr" and you can find it either on Received or Junk folder of the email you declared during payment.
  • The routes are updated on a 7-day basis.
  • Tickets with return are valid for 3 months. In case the passenger does not travel within this period of time he/she is not entitled to a refund. The discount is ONLY for whole tickets. The passenger card is excluded from return tickets.
  • Foreign students are NOT eligible for a discount
  • Please conact us in case a problem occurs while issuing your ticket(s).